TERMS & CONDITIONS

Official Legal Agreement

1. Company Identification

This agreement is issued by Singinn Software Pvt. Ltd., a legally registered entity operating under applicable Indian laws.

2. Payment Policy

2.1 All software, licenses, subscriptions, and digital services are provided strictly on an Advance Payment basis.

2.2 Minimum 50% advance payment is required before installation. Full activation shall be granted only after complete payment.

2.3 Once payment is processed, it shall be treated as Final and Non-Reversible.

3. Installation & Service Delivery

The service shall be considered successfully delivered once:

4. Customer Acceptance Confirmation

Upon installation and successful login confirmation, the customer shall be deemed to have accepted the service as complete and satisfactory.

5. Strict No Refund Policy

No Refund • No Cancellation • No Chargeback • No Payment Reversal

The software is a digital and intangible product. Once access credentials are provided, refund requests under any circumstances shall not be entertained.

6. EMI & Third-Party Finance Responsibility

If the customer opts for EMI or third-party financing, full responsibility remains with the customer. The company shall not be liable to cancel EMI or intervene in bank/finance processes.

7. Intellectual Property Rights

All software codes, databases, designs, branding materials, and system architecture remain the exclusive property of the company. Unauthorized copying or redistribution is strictly prohibited.

8. Support & Maintenance

Technical support shall be provided as per the agreed support plan. The company shall not be responsible for third-party hosting issues, internet failures, or customer device malfunctions.

9. Force Majeure

The company shall not be liable for delays or failures caused by events beyond control, including natural disasters, government actions, cyber attacks, or server failures.

10. Policy Modification

The company reserves the right to modify or update these Terms & Conditions whenever required for legal compliance or operational purposes. Updated versions shall be published on the official website.

11. Legal Jurisdiction

Any dispute shall be subject to the exclusive jurisdiction of the courts located in New Delhi.

Last Updated: 2 February 2025